Warranty
Find full details of our manufacturer’s warranty and register your product to receive the extended limited warranty.
Instruction Manuals
Instruction manuals for current and discontinued LG Outdoor products. If your item is no longer listed, please contact customer services.
Care & Maintenance
General care and maintenance tips and advice to ensure your product remains in top condition throughtout the seasons.
Spare Parts
Order replacement parts and components for your LG Outdoor furniture. If your item is no longer listed, please contact customer services.
Delivery
Deliveries from LG Outdoor are carefully managed to ensure products arrive safely and in excellent condition. Working with trusted logistics partners, we aim to provide a reliable and efficient delivery service for both trade and retail customers.
Returns
If a return is required, customers are encouraged to contact our customer services team or their original stockist in the first instance, providing full order details and the reason for the return.
Stockists
We maintain an up-to-date map of all LG Outdoor stockists. We recommend contacting your chosen stockist in advance of your visit to confirm that the product you are looking for is available before travelling.
Complaints Procedure
At LG Outdoor, we are committed to resolving any concerns quickly, fairly, and professionally. Our complaints procedure is designed to ensure that all issues are handled efficiently, with every complaint carefully reviewed within a reasonable timeframe.
Contact Us
If you need assistance, our LG Outdoor customer services team is here to help. We encourage customers to reach out with any questions, product enquiries, or support needs, and our experienced team will provide clear, friendly, and efficient guidance.